78abc Privacy Policy
This document transparently explains how we collect your personal information, what we use it for, and how we keep it secure.
78abc places the highest importance on the privacy of users in Bangladesh. When you access our platform, register, or use any of our services, you are considered to have agreed to the terms described in this privacy policy. Please read this document carefully.
1 What types of information do we collect
To operate the 78abc platform smoothly and provide you with the best service, certain information needs to be collected. Below is a detailed list of the types of information we collect.
Personal Identification Information
- Full name and date of birth
- Valid email address
- Mobile number (for bKash / Nagad / Rocket verification)
- National ID card or passport number (for identity verification)
- Current address
Technical Information
- IP address and geographical location
- Browser type and version
- Device type and operating system
- Date and time of site access
- Page visit and click tracking logs
Financial Transaction Information
- Deposit and withdrawal amounts and timestamps
- Type of payment method used
- Mobile wallet number (partial, masked)
- Last digits of bank account (if applicable)
- Transaction reference number
Gaming Activity Information
- Betting history and results
- Bonus usage details
- Preferred game categories and session duration
- Account login history
- Responsible gaming limit-setting records
2 Purpose of Data Use
78abc uses your information only for specific and lawful purposes. The main purposes for which we use your data are listed below.
- Account Management: Your information is used to create, verify, and keep your account secure.
- Identity Verification: To complete Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
- Payment Processing: To confirm deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: Your information helps us provide assistance through live chat and email.
- Security Assurance: To detect unauthorised access, fraud, and suspicious activity.
- Responsible Gaming: To verify age (21+) and monitor gaming habits so a healthy gaming experience is maintained.
- Platform Improvement: To enhance service quality and review user experience.
- Communications: To send necessary service-related messages, transaction confirmations, and security alerts.
3 Data Storage & Security
SSL Encryption
Our entire platform is secured with 256-bit SSL/TLS encryption. Every communication between your browser and our servers is encrypted, so third parties cannot read your data.
Secure Servers
Your information is stored in secure, access-controlled data centres. Only authorised staff can access this information for specific purposes, and only after passing a strict verification process.
Data Retention Period
We retain your information while your account is active and for a defined period afterwards to meet necessary legal obligations. Data that is no longer needed is regularly deleted in a secure manner.
Additional Security Measures
- Two-Factor Authentication (2FA) support
- Suspicious login detection and instant alert system
- Regular security audits and vulnerability testing
- Data protection training programme for staff
- System for promptly notifying users if a data breach is detected
4 Sharing Data with Third Parties
78abc never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared on a limited basis in the circumstances listed below.
Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay, and banks), technology service providers, and game providers assist in operating our services. These partners are given only the information necessary to carry out their specific functions and are bound to comply with our privacy standards.
Legal Obligations
Information may be disclosed to authorities when required to comply with court orders, lawful requests from government agencies, or Anti-Money Laundering regulations. In such cases, we provide only the information that is legally required.
Fraud Prevention
Information may be shared with relevant agencies or organisations to prevent fraudulent activity, money laundering, or other illegal acts. This is done to protect the interests of all users.
5 Cookies & Tracking Technologies
The 78abc website uses cookies and similar technologies to improve your browsing experience and to operate the platform smoothly.
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, store security tokens, and remember your preferences. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand which parts of the site are used most and where issues are occurring. The data collected is completely anonymous and is used to improve the platform.
Functional Cookies
These cookies help remember your language preference, layout settings, and other personalised experience choices. They make each of your visits smoother and more personalised.
Cookie Controls
You can control or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the site.
6 Your Rights
You have several important rights over your personal information. 78abc fully respects these rights.
- Right to Access: You can request to know what information we hold about you. We will provide a complete data report within the specified timeframe.
- Right to Rectification: If any information in your profile is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted, though some data may need to be retained due to legal or regulatory obligations.
- Right to Object to Processing: You can object to the processing of your data for specific purposes. We will review your request in such cases.
- Right to Data Portability: You can receive the personal information we hold about you in a structured, commonly usable format.
- Right to Opt Out of Marketing Communications: You can request at any time that we stop sending promotional emails or messages.
To exercise these rights, email us at [email protected]. We will process your request as quickly as possible.
7 Protection of Minors
78abc is a platform operated for adults only. Our services are intended solely for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
Age verification is carried out at the time of registration, and age may also be confirmed afterwards via a national ID card. If a person creates an account using false information, 78abc reserves the right to suspend that account and cancel all associated transactions.
If you become aware that a minor is using our platform, please notify us immediately at [email protected].
8 Payment Information Security
78abc takes extra precautionary measures to protect financial transaction data. Transactions on our platform are completed via bKash, Nagad, Rocket, Upay, and bank transfer.
Mobile Wallet Security
When transacting via bKash, Nagad, Rocket, and Upay, only the verification information required to complete the transaction is collected. Your full mobile wallet PIN or password is never stored. All transactions are completed through the mobile wallet provider's own secure gateway.
Bank Transfer Security
For bank transfers, only the information necessary to complete the transaction is used. Full details of your bank account are not stored in our system. Every withdrawal request goes through a review by our security team.
9 Policy Changes
78abc reserves the right to change or update this privacy policy when necessary. If any significant changes are made to the policy, we will notify you in the following ways:
- Sending a notification to your registered email address
- Publishing a notice in a prominent location on the website
- Requesting that you review the updated policy at login
Continuing to use the platform after a change is made will be taken as your agreement to the updated policy. We therefore recommend checking this page regularly. The date of the most recent update will always be displayed at the top of this page.
10 Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please get in touch with us. The 78abc support team is available 24 hours a day, 7 days a week.
Privacy-Related Contact
Email us for any privacy-related requests or questions:
You can also speak with us directly via live chat — support is available in both Bengali and English.
Related Pages
Terms & Conditions
Learn about the full rules and terms for using the 78abc platform.
Read the TermsResponsible Gaming
Guidelines and support for enjoying gaming in a healthy and responsible way.
Learn More